Delete Your Account

Crumbs Market Inc. ("Crumbs," "we," "us," or "our") operates the Crumbs Jar mobile application. This page explains how to request deletion of your Crumbs Jar account and associated data.

How to Request Deletion

You can request deletion of your account in either of these ways:

Option 1: In the App

Open Crumbs Jar and go to Profile
Tap Delete Account
Confirm the deletion request

Option 2: By Email

Send an email to save@crumbsjar.com with the subject line "Delete My Account," from the email address associated with your Crumbs Jar account. Include your account email in the body of the message so we can verify and locate the correct account.

What Gets Deleted

When you confirm account deletion, we permanently delete:

Your account information, including your name, email address, and password data
Your rewards balance, activity, owned items, and preferences
Your saved card preferences
Device identifiers associated with your activity
Your usage and offer-click history
Your connected financial-account records and stored connection tokens
Transaction records associated with your account
Campaign or referral information associated with your activity
Your active login sessions

We do not deactivate, freeze, or pause accounts in place of deletion — a deletion request results in permanent removal of your account and associated personal data from our systems.

Retention Period

We process and complete deletion requests within 30 days of a verified request, consistent with our Privacy Policy.

We may retain limited information beyond this period only where required by law, or as needed for legitimate purposes such as fraud prevention, security, or resolving disputes — in which case that data is retained only as long as necessary for that specific purpose and is not used for any other purpose.

Questions

If you have questions about this process, contact us at save@crumbsjar.com.